Department of Pharmacy, Institute of Health Sciences, Wollega University, Nekemte, Ethiopia
Review Article
Type 2 Diabetes Mellitus Patients' Satisfaction With Pharmacy Services in Wollega University Referral Hospital, Western Ethiopia
Author(s): Saktu Dereje, Ginenus Fekadu, Dinka Dugassa, Firomsa Bekele* and Dawit Simegnew
Background: Ensuring the quality of pharmaceutical services in hospitals is an integral aspect of ensuring the quality of health care. In this regard, it has long been proven that adoption of the concept of pharmaceutical care is essential to improve the quality of pharmaceutical services. Hence, this study aimed to assess type 2 Diabetes mellitus (DM) patients’ satisfaction with pharmacy services in Wollega university referral hospital, West Ethiopia.
Method: Descriptive cross-sectional study design was used. Data was collected using both close and open-ended questionnaires from the sample of type 2 D patients. The collected data was analyzed using Statistical Package for Social Science version 20.
Results: From total of 195 respondents;124(64%) were satisfied with pharmacy service. Patients who have satisfi.. View More»
